Privacy Policy

Owner and Data Controller

This Website is operated by:

• Company Name: Auddict Apps Ltd
• Address: Northlands Business Park, Warnham, Horsham RH123SH
• Contact Email: [email protected]

Personal Information Processing

Personal Information is processed for the following purposes and utilizing the following services:

Marketing

Services: Meta advertising conversion tracking (Meta pixel), Facebook Lookalike Audience, Google Ads conversion tracking

Personal Information: Tracking technologies; Usage Information

Data Analysis

Services: WordPress Statistics, Meta Events Manager, Google Analytics (Universal Analytics), Google Analytics 4

Personal Information: Browser details; geographic location (city); device specifications; city coordinates (latitude/longitude); user count; session data; Tracking technologies; Usage Information

External Content Display

Services: Font Awesome, Google Fonts

Personal Information: Tracking technologies; Usage Information

Payment Processing

Services: Stripe

Personal Information: Invoicing address; email contact; given name; family name; payment details; transaction history; Tracking technologies; Usage Information; additional data types as outlined in the service's privacy policy

Legal Basis for Processing

We process your Personal Information based on the following legal grounds:

• Contract performance: To fulfill our contractual obligations when you purchase our services
• Legitimate interests: For analytics, marketing optimization, and website functionality
• Consent: For marketing communications and non-essential cookies (where required)
• Legal obligation: To comply with tax, accounting, and other legal requirements

Your Rights Under Data Protection Law

You have the following rights regarding your Personal Information:

• Right of access: Request a copy of the Personal Information we hold about you
• Right of rectification: Request correction of inaccurate or incomplete information
• Right of erasure: Request deletion of your Personal Information in certain circumstances
• Right to restrict processing: Request that we limit how we use your information
• Right to data portability: Request transfer of your information to another service provider
• Right to object: Object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent: Withdraw consent for processing that relies on your consent

To exercise these rights, contact us at [email protected]. We will respond within one month of receiving your request.

E-commerce Operations

The Personal Information we collect is utilized to deliver services to Users or facilitate product sales, including payment processing and potential shipping.

Personal Information gathered for payment completion may encompass credit card details, bank account information for transfers, or other payment methods as applicable. The type of Information collected by this Website varies depending on the chosen payment method.

Additional Services

Platform Infrastructure and Web Hosting

Services: Webflow

Personal Information: Tracking technologies

Retargeting and Behavioral Advertising

Services: Facebook Custom Audience

Personal Information: Email contact; Tracking technologies

Tag Management System

Services: Google Tag Manager

Personal Information: Tracking technologies

Data Retention

We retain Personal Information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations (typically 7 years for financial records)
• Resolve disputes and enforce agreements

Specific Retention Periods

• Account information: Until account deletion plus 12 months
• Payment data: 7 years for tax and accounting purposes
• Marketing data: Until consent is withdrawn or 3 years of inactivity
• Analytics data: Anonymized after 26 months (Google Analytics default)

International Data Transfers

Some of our service providers may transfer your Personal Information outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place:

• Adequacy decisions: Transfers to countries deemed adequate by the European Commission
• Standard contractual clauses: EU-approved contract terms ensuring data protection
• Certification schemes: Providers certified under recognized data protection frameworks

Data Security

We implement appropriate technical and organizational measures to protect your Personal Information:

• Encryption: Data encrypted in transit and at rest where technically feasible
• Access controls: Restricted access to Personal Information on a need-to-know basis
• Regular monitoring: Ongoing security assessments and vulnerability testing
• Staff training: Regular data protection training for personnel handling Personal Information

Opting Out of Targeted Advertising

Beyond any opt-out options offered by the services mentioned in this policy, Users can find additional information about generally opting out of targeted advertising in the relevant section of our Cookie Policy.

Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect Personal Information from children under 16. If we become aware that we have collected such information, we will delete it promptly.

Parents or guardians who believe their child has provided us with Personal Information should contact us immediately.

Automated Decision-Making

We may use automated processing for:

• Fraud prevention: Automated checks to prevent fraudulent transactions
• Content personalization: Algorithm-based content recommendations
• Marketing optimization: Automated audience segmentation for targeted advertising

You have the right to request human review of automated decisions that significantly affect you.

Data Breach Notification

In the event of a data breach that poses a high risk to your rights and freedoms, we will notify you without undue delay and within 72 hours of becoming aware of the breach, where feasible.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

• Email notification: To registered users for material changes
• Website notice: Prominent notice on our website
• Updated timestamp: Revised "last updated" date at the bottom of this policy

Continued use of our services after changes constitutes acceptance of the updated policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any Personal Information.

Complaints

If you have concerns about how we handle your Personal Information, you may:

• Contact us directly: At [email protected]
• File a complaint: With your local data protection authority

For UK users, you can contact the Information Commissioner's Office (ICO) at ico.org.uk.